Please evaluate each component of our services based on a scale of 1 to 5, with 1 = Very Poor and 5 = Outstanding.
I. Pre-trip:
Timely response to your communications from PixieAdventures staff
Staff understanding of your travel requirements
Knowledgeable assistance in planning your trip
Usefulness of pre-departure packOther Comments:
II. Itinerary:
Pacing of activities and programs
Uniqueness of programs
Met your expectations and requirements set out in the trip planning stage
Other Comments:
III. Guides:
Language and communication skills
Knowledge of China and the sites you visited
Friendliness
Adaptability and flexibility
Responsiveness to your requests
Other Comments or notes on specific guides:
IV. Logistics: Did the accommodations meet your expectations? Were the rooms clean and comfortable? Were there any hotels you suggest we not use in the future?
Were the vehicles used clean, comfortable and well-maintained? If not, please comment.
Our drivers are expected to drive safely, be courteous and helpful to clients, not smoke on the bus, and be prompt. Did your driver meet these expectations? If not, please comment.
Do you have any suggestions for improving the quality, quantity, or variety of food served? Were snacks and drinking water readily available? V. Overall evaluation: What, if any, additional information should we have provided you before your trip began?
What were the highlights of the trip?
What aspects of the trip did you find disappointing?
What would you do differently next time?
Do you consider your PixieAdventures trip a good value for your money?
